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Shipping Policy

Thank you for choosing FUPS BOUTIQUE for your shopping needs. Our commitment is to provide you with quality products and a seamless shopping experience, including reliable and efficient delivery services. Please take a moment to review our delivery policy:

Delivery Timeframe: Our standard delivery timeframe is estimated to be between 5 to 10 days from the date of purchase. While we strive to expedite the shipping process, delivery times may vary based on factors such as product availability, shipping destination, and unforeseen circumstances. We appreciate your understanding and patience.

Order Processing: Orders are typically processed within 1-2 business days after confirmation. Once your order has been processed, you will receive a confirmation email with tracking information to monitor the status of your shipment.

Shipping Partners: We work with reputable courier services to ensure the safe and timely delivery of your orders. Tracking details provided will allow you to stay informed about your package's journey.

Shipping Rates: Shipping rates are calculated based on the weight of your order and the delivery destination. You can view the shipping costs during the checkout process before finalizing your purchase.

International Shipping: For international orders, additional customs and import duties may apply. Customers are responsible for any applicable fees, and we recommend checking with your local customs office for more information.

Delivery Address: Please ensure that your delivery address is accurate and complete. Any changes to the delivery address after the order has been processed may result in additional charges or delays.

Delivery Confirmation: Upon delivery, please inspect your package for any damage or discrepancies before accepting it. If you encounter any issues, contact our customer support team immediately for assistance.

Contact Us: If you have any questions or concerns about your delivery, feel free to contact our customer service team via hello@fupsboutique.com

Thank you for choosing FUPS BOUTIQUE. We appreciate your trust and strive to make your shopping experience enjoyable.

FAQS

Fups Boutique - Frequently Asked Questions (FAQs) ; 

How can I place an order?

  • To place an order, simply browse our website, select the items you love, and add them to your cart. Follow the checkout process to enter your shipping details and payment information.

 

What payment methods do you accept?

  • We accept major credit cards (Visa, MasterCard, AMEX, Apple Pay, Gpay, , Discover, Bancontact, iDeal )  for a seamless and secure payment process.

Can I modify or cancel my order after it's been placed?

  • Unfortunately, once an order is placed, we are unable to modify or cancel it. Please double-check your items and shipping details before completing your purchase.

How can I track my order?

  • Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website.                                                                                                         Do you offer international shipping?
  • Yes, we offer international shipping. Shipping costs and delivery times may vary depending on the destination. Please refer to our Shipping Policy for more details.

How do I contact customer support?

  • You can reach our customer support team directly on our website or by emailing [hello@fupsboutique.com]. We strive to respond to all inquiries within 24 hours.

What if the item I received is damaged or defective?

  • If you receive a damaged or defective item, please contact our customer support team immediately. We will guide you through the process of returning the item or arranging an exchange.

Do you restock items that are sold out?

- We strive to restock popular items whenever possible. Sign up for product notifications on the out-of-stock item's page to be alerted when it becomes available again.

 

Can I change my shipping address after placing an order?

- We can update your shipping address if your order has not been shipped. Contact our customer support team promptly with any address changes.

 

Are your prices inclusive of taxes and duties?

- Prices displayed on our website do not include taxes and duties. The total amount, including any applicable taxes or duties, will be calculated during the checkout process.

 

How can I collaborate with Fups Boutique? -

If you're interested in collaborations or partnerships, please reach out to our marketing team at [ hello@fupsboutique.com].

 

Do you have a physical store I can visit?

- Currently, Fups Boutique operates exclusively online. Enjoy the convenience of shopping from the comfort of your home. However, we plan to launch a physical store sooner in USA, Canada, United Kingdom, France and Singapore.